10/05/2022 作者 admin 关闭

Soldlight Taxation Bureau improves taxpayer satisfaction with quality service

Soldlight Taxation Bureau improves taxpayer satisfaction with quality service

Tax personnel of the Tax Officer of the Taxation Bureau are conducting "face-to-face" tax service counseling. Zhao Hua took long-term, Guilin City Taxation Bureau continued to increase service awareness, improve service level, improve service efficiency, and use heart to provide quality service, taxpayer "comfortable" tax, satisfaction promote.

First, the Tax Service Hall is classified, meticulous, and precise service.

The Tax Service Department has a consultation desk. The tax operator will conduct a taxpayer who came to handle tax-related matters, guided taxpayers to handle business, shorten the window business, and optimize the window business. Taxpayer tax test experience. The hall also arranged staff to carefully and patiently tutorial taxpayers using online taxation channels for online taxation channels to handle tax-related matters, let taxpayers feel the convenience of online taxation, understand the latest policy of tax cuts. The window staff also adhering to the attitude of meticulous service, understanding the business to the taxpayer to handle the business, and make the taxpayer satisfied.

Second, online timely service. Guide taxpayers download APP and try to avoid the risk of the Epidemic Taxation Office. The bureau also has a tax service hotline. If the taxpayer does not understand, you can call the hotline for consultation. The hotline staff will give professional answers, and timely solve the taxpayer’s difficult problem. The bureau has established multiple tax companies interactive WeChat group, promptly pushing content and taxpayer’s school information, and arranges consultants in the group, the remote counseling taxpayer lines, answers the taxpayer consultation For key enterprise calls or video counseling, strive to make taxpayers to know to do well, should enjoy it, should enjoy.

So far, the Tax Opening Accounts under the Government has reached 68%.

Organize the taxpayer’s line to conduct a variety of tax-related training courses, nearly 400 people, and the effectiveness is obvious.

The bureau also implemented the enterprise to take the grassroots system from time to date, and actively provide the taxpayer to provide "face-to-face" service to solve the problem of difficult pain points of taxpayers.

The Colorful District Taxation Bureau firmly establishes the "taxpayer-centric" service concept, which has been providing quality services to taxpayers with a proactive attitude. For example, the bureau informed that the Guilin Nations Industrial Development Group Co., Ltd. was unable to handle the land for the registration because of the "tax certificate" or tax-related documents that could not be present, and the land is registered. Immediately organize the relevant departments to grasp the strength to hold a special discussion meeting, soon, to help the enterprise solve the problem of confusing the company.

In the company financing problem, the bureau actively strengthened communication with financial institutions such as finance and cooperation with financial institutions such as construction banks, deepening the development of "Silver Tax Interaction", solving the difficulty of financing in the development of the market, and the slow financing. Help the development of enterprises.

See the spirit in fineness.

The Targeting Campaign Taxation Bureau is fully engaged, and it is easy to dedication. It is unable to do a fine service taxpayer to achieve and improve the higher taxation convenience and satisfaction of taxpayers.

(Zhang Xiu Ming) (Editor: Zhou Yule, Huang Yuxi) Sharing let more people see.